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  1. Frontier Support
  2. Elite Dangerous
  3. Technical Support

Technical Support

  • What is the Issue Tracker?
  • Odyssey Launch Troubleshooting - Steam and Frontier Users
  • I have access to Odyssey via Steam, but cannot see an option to install it in the launcher. What should I do?
  • Help with common issues and error messages seen with the Launcher.
  • My game has crashed, what should I do?
  • What does the connection error I am seeing mean?
  • Connectivity troubleshooting steps.
  • What do the network options do?
  • Performance and stability troubleshooting steps.
  • What can I do if I am getting bad performance when landing on planets?
  • How to roll back my graphics drivers or perform a clean reinstall?
  • Why is Elite Dangerous making strange pops and clicks or sounding fuzzy and unclear?
  • I've found a bug in Elite Dangerous, how do I contact you?
  • How do I get my DxDiag file?
  • Where can I find the player journal?
  • How do I clear the Cache on my Console?
  • Game installation and file locations - Netlog/AppConfig/Client Log/Update Log/Game Folder.
  • How do I obtain a Netlog file?
  • How to get a detailed launcher update log?
  • Screen and Display settings options.
  • How do I back up my game settings?
  • How to back up your custom bindings.
  • Elite Dangerous is no longer playable on Mac.
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