Technical Support
- Odyssey Launch Troubleshooting - Steam and Frontier Users
- I have access to Odyssey via Steam, but cannot see an option to install it in the launcher. What should I do?
- Help with common issues and error messages seen with the Launcher.
- My game has crashed, what should I do?
- What does the connection error I am seeing mean?
- Connectivity troubleshooting steps.
- What do the network options do?
- Performance and stability troubleshooting steps.
- What can I do if I am getting bad performance when landing on planets?
- How to roll back my graphics drivers or perform a clean reinstall?
- Why is Elite Dangerous making strange pops and clicks or sounding fuzzy and unclear?
- I've found a bug in Elite Dangerous, how do I contact you?
- How do I get my DxDiag file?
- Where can I find the player journal?
- How do I clear the Cache on my Console?
- Game installation and file locations - Netlog/AppConfig/Client Log/Update Log/Game Folder.
- How do I obtain a Netlog file?
- How to get a detailed launcher update log?
- Screen and Display settings options.
- How do I back up my game settings?
- How to back up your custom bindings.
- Elite Dangerous is no longer playable on Mac.