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Technical Support

  • How do I uninstall my game from my PC?
  • Where can I find my Planet Zoo save games?
  • I am having trouble loading or playing a saved game from the Planet Zoo beta.
  • Planet Zoo on Steam FAQ.
  • Does my computer meet the minimum requirements to run Planet Zoo?
  • How do I locate my Steam ID?
  • I cannot log into the issue tracker with my Steam account.
  • My graphics card's drivers are out of date.
  • "Failure to save" error when saving in Planet Zoo.
  • I am having performance issues with Planet Zoo.
  • My game lags when using the Animal Trading Centre.
  • Planet Zoo runs poorly or will not load on my laptop.
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