Other Technical Issues
- The launcher only shows a 'Play Demo' button, or is asking me to purchase/redeem Elite Dangerous to continue.
- How do I set up port forwarding?
- How do I uninstall my game from my PC?
- How do I enable DTS headphones:X support in Elite Dangerous?
- Where can I find the player journal?
- Performance and stability troubleshooting steps.
- How to synchronize the system clock in Windows?
- Screen and Display settings options.
- I press play on the launcher; the game doesn't start, but then the play button reappears.
- Why is Elite Dangerous making strange pops and clicks or sounding fuzzy and unclear?
- I'm having multiplayer connectivity issues. What should I include in my ticket?
- How to back up your custom bindings.
- My ISP supports IPV4 and IPV6 but I keep getting disconnected. Can I disable one?
- How do I fix a permissions issue in Windows?
- Why can I not find my high resolution screenshots after pressing ALT + F10?
- How do I obtain a Netlog file?
- Minimum spec to run Elite Dangerous in VR.
- How to roll back my graphics drivers or do a clean reinstall?
- How to get a detailed launcher update log?
- Game installation and file locations - Netlog/AppConfig/Client Log/Update Log/Game Folder.
- Connectivity troubleshooting steps.
- Why is the game downloading very slowly or stopping completely?
- My game has crashed, what should I do?
- Common questions about SteamVR.
- Does my computer meet the minimum requirements to run Elite Dangerous?
- Why am I regularly encountering errors connecting to "Matchmaking" or "Adjudication" servers?
- I get a validation error when downloading or updating Elite Dangerous using the launcher.
- How to fix common problems with the Elite Dangerous launcher.
- Why am I not receiving verification emails or codes when logging?
- What can I do if I am getting bad performance in Horizons?