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  1. Frontier Support
  2. Elite Dangerous
  3. PC
  4. Technical Support
  5. Other Technical Issues

Other Technical Issues

  • The launcher only shows a 'Play Demo' button, or is asking me to purchase/redeem Elite Dangerous to continue.
  • How do I set up port forwarding?
  • How do I uninstall my game from my PC?
  • How do I enable DTS headphones:X support in Elite Dangerous?
  • Where can I find the player journal?
  • Performance and stability troubleshooting steps.
  • How to synchronize the system clock in Windows?
  • Screen and Display settings options.
  • Known disconnection issues when using Killer network cards with Elite: Dangerous.
  • I press play on the launcher; the game doesn't start, but then the play button reappears.
  • Why is Elite Dangerous making strange pops and clicks or sounding fuzzy and unclear?
  • I'm having multiplayer connectivity issues. What should I include in my ticket?
  • How to back up your custom bindings.
  • My ISP supports IPV4 and IPV6 but I keep getting disconnected. Can I disable one?
  • How do I fix a permissions issue in Windows?
  • Why can I not find my high resolution screenshots after pressing ALT + F10?
  • How do I obtain a Netlog file?
  • Minimum spec to run Elite Dangerous in VR.
  • How to roll back my graphics drivers or do a clean reinstall?
  • How to get a detailed launcher update log?
  • Game installation and file locations - Netlog/AppConfig/Client Log/Update Log/Game Folder.
  • Connectivity troubleshooting steps.
  • Why is the game downloading very slowly or stopping completely?
  • My game has crashed, what should I do?
  • Common questions about SteamVR.
  • Does my computer meet the minimum requirements to run Elite Dangerous?
  • Why am I regularly encountering errors connecting to "Matchmaking" or "Adjudication" servers? - PC
  • I get a validation error when downloading or updating Elite Dangerous using the launcher.
  • How to fix common problems with the Elite Dangerous launcher.
  • Why am I not receiving verification emails or codes when logging?
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