Submit a request

Please head to: https://steamcommunity.com/my/profile -> Sign in -> and copy your browser's URL, then paste it in this field.

You can find this within the Epic Games launcher. Select your profile in the bottom-left hand corner and select 'Manage Account. Your ID will be directly beneath 'Account Info' and is a long line of letters and numbers. https://bit.ly/3ltgDnJ

You can obtain a DXDIAG by following these steps: > Click the "Start" menu > Type/Search for "DxDiag" and click "Ok". > In the new window, click on the button labelled "Save all information" > A "Save As.." dialog box appears. Choose a handy destination and click "Save". > attach the 'DxDiag.txt' file at the bottom of this page. > Tick above to acknowledge that this has been attached.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Add file or drop files here