Submit a request

Please enter the email address attached to your frontier account.

Please enter the email address attached to your frontier account.

Please enter the email address attached to your PSN account.

Please upload your latest Journal log file (max of 3 files) to help us investigate your issue. For help locating this, please check this filepath: C:\Users\%userprofile%\Saved Games\Frontier Developments\Elite Dangerous Please then upload the files at the bottom of the page and tick this checkbox to confirm you have done so.

Your FID can be found in the bottom left-hand corner of the Elite Dangerous main menu. https://bit.ly/3hsmHvk

Please select relevant options to help Frontier Support with your enquiry. We cannot guarantee the return of any assets.

e.g: 100,000 credits

Please use the date format and state your timezone (DD-MMM-YY HH:MM) e.g. 31-JAN-2019 13:41 GMT

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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