Submit a request

You can obtain a DXDIAG by following these steps: > Click the "Start" menu > Type/Search for "DxDiag" and click "Ok". > In the new window, click on the button labelled "Save all information" > A "Save As.." dialog box appears. Choose a handy destination and click "Save". > attach the 'DxDiag.txt' file at the bottom of this page. > Tick above to acknowledge that this has been attached.

The name or model number of device that is affected by or causing a problem.

Please enter the email address attached to your frontier account.

Please enter the email address attached to your PSN account.

Please enter the email address attached to your frontier account.

Your FID can be found in the bottom left-hand corner of the Elite Dangerous main menu. https://bit.ly/3hsmHvk

Please enter your CMDR name if you have created one.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Add file or drop files here