You can obtain a DXDIAG by following these steps:
> Click the "Start" menu
> Type/Search for "DxDiag" and click "Ok".
> In the new window, click on the button labelled "Save all information"
> A "Save As.." dialog box appears. Choose a handy destination and click "Save".
> attach the 'DxDiag.txt' file at the bottom of this page.
> Tick above to acknowledge that this has been attached.
The name or model number of device that is affected by or causing a problem.
Please enter the email address attached to your frontier account.
Please enter the email address attached to your PSN account.
Your FID can be found in the bottom left-hand corner of the Elite Dangerous main menu. https://bit.ly/3hsmHvk
Please enter your CMDR name if you have created one.
Please enter the details of your request. A member of our support staff will respond as soon as possible.