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We do not officially support mods on Planet Zoo. Please try playing the game with no mods installed to see if this resolves your issue.

You can obtain a DXDIAG by following these steps: > Click the "Start" menu > Type/Search for "DxDiag" and click "Ok". > In the new window, click on the button labelled "Save all information" > A "Save As.." dialog box appears. Choose a handy destination and click "Save". > attach the 'DxDiag.txt' file at the bottom of this page. > Tick above to acknowledge that this has been attached.

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