We are sorry to hear that you're having issues playing The Great War: Western Front; but, we can help!
If you believe you've encountered a bug, please report it to us directly on the Issue Tracker, our bug reporting website. You can read more on this here: Where can I report bugs with The Great War: Western Front?
If you are having technical issues (crashing, freezing or the game will not load, for example), please view the following article: Launch, Crashing or Performance Issues with The Great War: Western Front on PC.
If you're having issues within the game itself - for example, you're stuck and not sure how to progress - we're here to help!
Contact us using the button below. If you can explain what area you are in, what you've tried so far, and add a screen-shot or short video if possible, we will do our best to help.