Below is a step-by-step guide on how to successfully copy your CMDR from your console account to a PC account. If you have any questions about what the process is, how it works and what you will be able to copy from your console account to PC, please click the link to visit the following page: Can I transfer my assets or Commander between Xbox, PlayStation and PC?
How do I access the Console Migration page?
To access the transfer tool, please visit the following page:
https://user.frontierstore.net/user/transfer/login-origin
You will find yourself on a page that looks as follows:
Please note. You will need a destination Frontier account that does NOT have an active PC game save present on it (there’s no issue with using the account that is currently linked to your console, if it has never been used for PC).
If you have an existing PC account and don’t want to preserve the current game save if it has one, you can clear this from the in-game menu.
Alternatively, you can create a new account during the transfer process, or ahead of time, here:
https://www.frontierstore.net/customer/account/create/
As part of the transfer process, you will be granted a free copy of Horizons. You will need to purchase Odyssey though. If you have already done so, please ensure that you are using the same Frontier account that this purchase was made against to make the transfer to, or you will not retain this access.
Step 1. Log into your console account.
You will first need to log into the console account from which you wish to make the transfer. This means that you need to sign in with your Microsoft/PSN account credentials as applies in your case, and NOT with the associated Frontier account credentials.
Once selected, you will be redirected to a login page, appropriate for your selected console, e.g.
Once signed in, you will be returned to the transfer tool, where you will be shown the specifics of the origin account and can check this over to make sure it’s correct (note that in the following screenshot any identifying details have been redacted, but you will see your ID/CMDR name, and FID)
If you’re happy that this checks out, click ‘Confirm’.
Step 2. Select or register a destination account.
Once you have confirmed your console account, you will be prompted to log into an existing Frontier account to transfer to, or to create one if necessary. If you have a Frontier Account which you would like to use for your PC CMDR, please select 'Log in'. If you do not yet have a Frontier account for PC, select 'Register' and follow the instructions to create and sign in to a new account.
Step 3. Choose a name for your Commander on PC.
Once signed in, you can create a name for your new PC CMDR:
Click on ‘Accept new name’ when done.
Step 4. Final confirmation and account copy.
You will then have another opportunity to check over the details of the accounts:
Click ‘Confirm’ to proceed. The transfer process will now begin, and an email will be sent to the registered email address of the destination (PC) account.
You can use this link to check on the progress of the transfer if you choose to leave the page whilst waiting, and you will be emailed again once the transfer is complete.
Step 5. All done! Install and launch Elite Dangerous on PC.
Follow the instructions beneath "Ready to launch" to access the game.
If you already have the game installed via Steam or Epic, you will not need to download our standalone launcher from the link provided.
If you have any issues with the process, please use the button below to contact the support team.