Performance issues or game crashes in Planet Coaster.

If you are experiencing frequent crashes in Planet Coaster, please try the following quick fixes first:

• You can check if your PC will run Planet Coaster by taking a look at our minimum specifications.
• Validate your download of the game by following this guide.
• Run the DXSETUP.exe installer found in this folder: C:\Program Files (x86)\Steam\steamapps\common\Planet Coaster\_CommonRedist\DirectX\Jun2010 
• Switch to Fullscreen mode in the graphics options and disable the Steam overlay for Planet Coaster.
  To do so, right-click the game title in your Steam Library, click on "Properties" and uncheck "Enable the Steam Overlay while in-game" in the "General" tab.

• Make sure that your computer is not overheating. The tool HWMonitor can help check the temperatures of individual components under load. 

In some cases, Planet Coaster may crash because of a problem with the driver for the graphics card or Windows itself. 
 
To rule this out, it can help to perform a clean reinstall of the driver and check that your Windows is up to date.

To perform a Windows Update:
Please follow Microsoft's advice in their support article. 'How do I keep my PC up-to-date?'

To install the most recent Graphics Card Drivers: 
Drivers for your graphics card and some peripherals are not distributed through the automatic Windows Updater & must be acquired by the manufacturer's website.

For Nvidia graphics cards, you can get the drivers at www.Geforce.com/drivers.
For AMD graphics cards, you can get the drivers at www.amd.com
For Intel graphics cards, you can get the drivers at www.intel.com 

Some notebook computers will require that only drivers validated by the system manufacturer may be installed. Validated drivers should be provided on the manufacturer's website.

To perform a clean reinstall, it is necessary to uninstall the previously installed graphics card driver before installing the new one.
For Nvidia graphics cards, this can be done automatically. The driver installer has a clean install option that will perform the necessary steps. 
For AMD graphics cards, please follow this guide.
For Intel graphics cards, please follow this guide.

Once the old driver has been removed, reboot the computer and install the most recent driver.

Can I use RivaTuner with Planet Coaster?

We do not advise using RivaTuner with Planet Coaster as it can cause Stability and Performance issues, including crashes.

If you are experiencing frequent crashes in Planet Coaster: Console Edition, please try the following steps:

CLEAR THE PS4 CACHE

Clearing your Playstation®4 Cache can help with any connection or game launching issues that you might be experiencing and is a good first step towards resolving problems.
There isn't a menu option for clearing the cache on PS4™. However, there is a way to force the cache to clear, you can do so by following the steps below.

1. Turn off your Playstation®4, do not enter rest mode.
2. Once the indicator light on the PS4™ has stopped blinking and is completely off, unplug the power cord from the console.
3. Wait 30 seconds.
4. Plug the power cord back into the Playstation®4 and start it up again as normal.

REINSTALL THE GAME

If the crashing continues, then a complete reinstall of the game would be the next step to take. Completely delete the application from your console, and then reinstall it from your PS4 Library.

If you are experiencing frequent crashes in Planet: Coaster Console Edition, please try the following steps:

CLEARING THE XBOX ONE CACHE 

Clearing your Xbox One's cache can often help clear temporary problems that are causing connection or game-launch issues and we always advise trying this first if you're having any problems with the game on Xbox One.

1. Press and hold the power button on the front of the Xbox until it turns off completely.
2. disconnect the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.
3. Connect the power brick.
4. Wait for the light on the power brick to change from white to orange.  
5. Turn the Xbox back on as you would normally.

REINSTALL THE GAME

If the crashing continues, then a complete reinstall of the game would be the next step to take. After this is done, launch the game.

If you are experiencing frequent crashes in Planet Coaster, and you have purchased the game via Steam, please try the following quick fixes first:

• Validate your download of the game by following this guide.
• Switch to Fullscreen mode in the graphics options and disable the Steam overlay for Planet Coaster.
  To do so, right-click the game title in your Steam Library, click on "Properties" and uncheck "Enable Steam Community In-Game" in the "General" tab.
• Make sure that your computer is not overheating. The tool HWMonitor can help check the temperatures of individual components under load. 

In some cases, Planet Coaster may crash because of a problem with the driver for the graphics card or the operating system itself. 
 
To rule this out, it can help to perform a clean reinstall of the driver and check that your MacOS is up to date.

To perform a MacOS Update:
Please follow Apple's advice in this support article -  https://support.apple.com/en-gb/HT201541

To install the most recent Graphics Card Drivers: 
Drivers for your graphics card and some peripherals must be acquired by the manufacturer's website.

For Nvidia graphics cards, you can get the drivers at www.Geforce.com/drivers.
For AMD graphics cards, you can get the drivers at www.amd.com
For Intel graphics cards, you can get the drivers at www.intel.com (Note: Intel does not currently offer graphics cards that meet the minimum requirements for Planet Coaster)

Validated drivers should be provided on the manufacturer's website.

To perform a clean reinstall, it is necessary to uninstall the previously installed graphics card driver before installing the new one.
For Nvidia graphics cards, this can be done automatically. The driver installer has a clean install option that will perform the necessary steps. 
For AMD graphics cards, please follow this guide.
For Intel graphics cards, please follow this guide.

Once the old driver has been removed, reboot the computer and install the most recent driver.