If you are encountering issues with installing or accessing Odyssey, this article should give you some insight on whether or not you can access it through your chosen platform, depending on where you have purchased both the base game and Odyssey.
I have purchased the base game on Steam, and Odyssey on Steam
If you need assistance with linking your Steam account to your Frontier account, please visit this article.
If you still do not see the option to install Odyssey, please try completely restarting Steam.
If you find that you have the Install button on the launcher, but it is greyed out, you can try directly starting the launcher from this file location:
C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous
Doing this will create an install folder for Odyssey.
Some players have also reported success by hitting Enter while highlighting Odyssey in the launcher as well.
I have purchased the base game on Steam, and Odyssey on the Frontier Store
Your Frontier and Steam accounts must be linked.
If you need assistance with linking your Steam account to your Frontier account, please visit this article.
If you still cannot see Odyssey as an option in the launcher, then you can try restarting Steam completely.
If you find that you have the Install button on the launcher, but it is greyed out, you can try directly starting the launcher from this file location:
C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous
Doing this will create an install folder for Odyssey.
Some players have also reported success by hitting Enter while highlighting Odyssey in the launcher as well.
I have purchased the base game on the Frontier Store, and Odyssey on Steam
If you have purchased Odyssey on Steam, then you will need to add the base game to your Steam library by generating a Partner Key from your Frontier account and then redeeming this in Steam.
Once this is done, you must link your Frontier account to your Steam account, if you need assistance with linking your Steam account to your Frontier account, please visit this article.
You should then see the option to download Odyssey.
If you do not see this option, please try completely restarting Steam.
If you find that you have the Install button on the launcher, but it is greyed out, you can try directly starting the launcher from this file location:
C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous
Doing this will create an install folder for Odyssey.
Some players have also reported success by hitting Enter while highlighting Odyssey in the launcher as well.
I have purchased the base game, and Odyssey through the Frontier Store
You should just be able to start the launcher as usual, and the option to download Odyssey should be there.
If you see a grey install button, please try directly launching from this file location:
C:\Program Files (x86)\Frontier\Products\elite-dangerous-64\
You can also try hitting Enter while highlighting Odyssey in the launcher.
NOTE FOR LIFETIME EXPANSION PASS HOLDERS
If you have the LEP, you will NOT see any reference to Odyssey on your Frontier account anywhere, you should simply have the option to download it within the launcher.
If you do not have the option to download, please try launching from this file location:
C:\Program Files (x86)\Frontier\Products\elite-dangerous-64\
If you find yourself seeing a grey Install button, also try hitting Enter while highlighting Odyssey in the launcher.
If you continue to run into issues, please use the button below to contact our Customer Support team.