If you have purchased Arx through the Steam Store and are not seeing them in Elite Dangerous, please follow the steps below:
1. Make sure that you are logging in to the game through Steam directly.
I'M ALREADY LOGGED IN WITH MY FRONTIER ACCOUNT, HOW DO I LOG OUT?
If you own a copy of ED from the Frontier store, and have previously logged in with your Frontier account details, you will first need to log out before you can log back in using Steam.
To do this, open up the launcher, select "Options" followed by "Log out".
Note that there will be no 'log out' option if you've been unable to log in!
HOW DO I LOG IN WITH STEAM?
Once you have successfully logged out of the launcher, you need to select "Steam Log In" and you'll be logged in automatically to your linked Steam account. If your account isn't linked yet, see below.
WHAT IF I'M PROMPTED TO LINK MY ACCOUNT?
If you are a new customer or attempting to log in via Steam for the first time, it is necessary to link your Steam account to your Frontier account.
2. Ensure that your Steam account is linked to your Frontier account.
Brand new Steam customers should be automatically linked during account creation. If you have not yet created an account, please follow the steps in this FAQ.
After completing account creation, you'll be redirected back to the launcher, and should be automatically signed in.
If your account has been successfully linked, when logged out of the launcher, you should see a 'Steam Log In' button.
Customers who already have a Frontier account, and wish to link to Steam, should see a 'Link account' button in the launcher when logged out via 'options':
Following this prompt will redirect you to sign in with your Steam account credentials.
If no 'Link Account' option appears, you can also link via https://www.frontierstore.net/
Log in and go to your account dashboard, using the orange icon at the top right of the page. Navigate to 'Partner Keys' from the pane on the left. Click the green 'Sign in through Steam' button:
Note that this is purely to link your account. You won't have a partner key to claim for ED or any of its DLC if you made your purchase through Steam.
If you experience any issues with this process, please do send in a ticket to our Customer Support Team via the button at the bottom of this page and the support team will be able to assist you further.