If you are experiencing trouble connecting to other players, or to the servers in Lemnis Gate, then this guide aims to help you with some basic troubleshooting steps, based on the platform you're playing the game.
PC
1. Reset network adapters.
In most cases this will clear out some potential issues that can accrue over time and cause the issues you're seeing. Here's how to do so:
Open a Command Prompt window as an administrator (Open the start menu and type 'CMD', right click and select 'Run as administrator')
Type following commands one by one then press Return after each command is entered:
ipconfig /flushdns
netsh winsock reset
netsh int ip reset
Restart your PC as you would do normally.
2. Use a wired internet connection if possible.
3. Ensure downloads and content streaming are not occurring in the background
4. Ensure your PC's firewall is not blocking the game from connecting to the internet.
PLAYSTATION
1. Clear the system cache
2. Try a Wired connection, use a different connection, such as a 4G Hotspot
3. Reinstall the game
XBOX
1. Clear the system cache
2. Try a Wired connection, use a different connection, such as a 4G Hotspot
3. Reinstall the game
If you find yourself still encountering issues after following these steps, please click the button below to contact our Customer Support team, and they will be happy to investigate further.