Elite Dangerous has arrived on the Epic Games Store as of the 19th of November 2020.
This article is intended for new players who have purchased the game on Epic, and offers some guidance on the process of accessing the game.
Please note that copies of Elite Dangerous purchased from the Epic Game Store MUST be run through the Epic launcher, as detailed in this FAQ.
I HAVE JUST PURCHASED ELITE DANGEROUS, WHAT DO I HAVE TO DO NOW?
After purchasing the game on Epic, when launching the game, you will be met with the Elite Dangerous Launcher.
The Elite Dangerous Launcher is the gateway to accessing the game itself, as well as account options and other functionalities.
When entering the launcher for the first time, you will be met with the following window:
Let's explain these options a little further:
CREATE NEW ACCOUNT - This button allows you to create a Frontier account and link that account to your Epic Account. If you have purchased the game from Epic, this is a required action.
EXISTING USERS LOGIN - This button allows you to log in with an existing Frontier account, if you have never played Elite Dangerous before, or created a Frontier account before, please ignore this option.
I HAVE PURCHASED THE GAME FROM EPIC, HOW DO I LINK MY EPIC ACCOUNT?
After selecting the LINK ACCOUNT button in the launcher, you will be met with the following screen:
If you have previously created a Frontier account, you can select the Login option under the Existing Users section.
If you are creating a Frontier account for the first time, you must fill in the required details, and agree to the terms and conditions. Once this is done, your new Frontier account will automatically be linked to your Epic account.
MY EPIC ACCOUNT IS NOW LINKED TO MY FRONTIER ACCOUNT, WHAT'S NEXT?
When you've finished linking your Epic and Frontier accounts, you should be then automatically taken back to the Elite Dangerous launcher, where you will then be met with the Play button. You're now ready to play!
I'VE CLICKED "USE EXISTING ACCOUNT" BUT I DO NOT HAVE A FRONTIER ACCOUNT, CAN I STILL CREATE A FRONTIER ACCOUNT AND LINK IT TO EPIC?
Yes you can! If you have accidentally selected the wrong option in the first window, you should be met with a LINK ACCOUNT button in the launcher itself, right next to the LOG IN button.
When clicking the LINK ACCOUNT button, you should be redirected to a screen where you can create a Frontier account, as highlighted earlier in this article.
WHEN I TRY TO LOG IN USING MY FRONTIER CREDENTIALS, I RECEIVE AN INVALID CREDENTIALS ERROR
If you have received the INVALID CREDENTIALS error when trying to log in with your Frontier account credentials, this may be for the following reasons:
- You do not have a Frontier account, in which case you would need to create a brand new one via the LINK ACCOUNT button.
- You have a Frontier account, but the password is incorrect, in which case, please go to frontierstore.net and you can recover your password from there.
- You have a Frontier account, but you are using the incorrect email address, in which case, please try using another email address, or contact our Customer Support team if you have any trouble finding these details.
If you have any issues or queries when trying to access the game via the Epic Games Launcher, and the solutions in this article have not resolved them, please use the button below to contact our Customer Support team, and they will be happy to help.