If you are currently using an AMD Ryzen™ processor and experiencing crashes whilst playing Elite Dangerous or Jurassic World Evolution, please update your Bios and download the latest AMD chipset drivers.
The BIOS and chipset drivers are the links between your hardware and the operating system. Updating to the latest software ensures users have the latest performance and stability enhancements for the platform.
To prevent Elite Dangerous or Jurassic World Evolution crashing on your Ryzen™ system, please update your BIOS to the latest version using the files and procedures found on the motherboard manufacture’s web site.
Additionally, you will need to update your chipset drivers which can be found at https://www.amd.com.
If you are still experiencing issues with the game; please use the button below to contact our support team.