Connection errors in Elite Dangerous on PS4™ can often be resolved by restarting your hardware fully or enabling UPnP.
Ensure that your router has UPnP enabled by accessing the configuration panel and adjusting the setting for UPnP as indicated in the instructions for the router.
Once the router has restarted, or if there was no change necessary, we suggest performing a full restart of the router by unplugging it, leaving it unplugged for 1-2 minutes, then plugging it back in. It should take another couple of minutes to restart and connect again.
Once your router has restarted, please also restart your PlayStation®4 console fully by pressing and holding the PS button, selecting Power, then selecting Restart PS4.
Note: Setting the console to Rest Mode will not prompt it to fully restart and Restart PS4 must be selected.
If you are still experiencing problems after following these steps, please contact our Support Team via the button below.