PLEASE NOTE: If you do not need direct assistance with the issue you have encountered, please use our issue tracker to help the support team respond to players that DO need direct help as quickly as they can.
We keep a searchable list of Known Issues on the issue tracker at all times. You may often find assistance for your issue there. If you cannot see your issue mentioned already please submit a new issue as follows:
- Use the title to summarise your issue.
- Use the body to give a detailed description of your issue. Try to include steps on how to reproduce the problem.
- Be sure to mention how often this occurs for you. Have you only tried it once or multiple times? Does it occur 100% of the time? Did it start after a recent update?
- Please attach any screenshots or videos and a DxDiag file if you can.