For the period 19/11/2020 - 25/11/2020, we are anticipating higher than normal ticket volumes (due to our launch on the Epic Games store), and may not have capacity to answer a ticket created for this particular issue until this period has ended.
Please be assured, any tickets sent will be addressed in the shortest time possible.
If you wish to change your commander name in-game you can restart your save game. Currently, this is the only option to perform a name change manually.
To do this, go to the Main Menu, select Options and then select Clear Save.
WARNING: Selecting Clear Save will delete your Commander and all your progress.
Once you have done this the Create New Player screen will appear and you will be able to choose a new Commander name.
If you need to change your name for a specific reason please submit a ticket to the Customer Support team by clicking the button below with the reason for your request and a shortlist of your preferred options in your preferred order.
Please be aware that these changes are limited and should only be requested under special circumstances.
Repeated name change requests may result in your existing name being locked in place, with no option to adjust it in the future.
We do not rename CMDRs for clan purposes.