If you are experiencing slow download speeds, or are finding that the download of the game is getting stuck at certain points, try temporarily disabling any anti-virus, firewall, or VPN software that you may have installed.
Restarting the launcher once disabling these programs should allow any slow or stopped downloads to continue and can sometimes improve your download speed.
If you continue to have issues please open Control Panel on your PC; select Internet Options. Select the Connections tab, select LAN settings, and make sure Automatically detect settings is unticked.
In rare cases, you may find your download is interrupted or slow due to server maintenance. You can check the status of the Elite Dangerous servers here.
If you are still experiencing problems, please send us a ticket via the button below.