Review the following guide for help with XINPUT errors.
"The program can't start because XINPUT1_3.DLL is missing from your computer."
If you are seeing this message upon starting the launcher, it means this file has not been located and you may need to install or repair the DirectX 9.0c Runtime.
If you're not experiencing any ill affect, you may simply disable this check in the launcher. Click on the "CONNECTED AS" dropdown and go to SETTINGS -- OPTIONS, then uncheck the box "Check for XInput"
If this error message persists then you may need to repair your system files. Please see Microsoft's guide on using the System File Checker tool to repair missing or corrupted system files.
If you believe you are seeing this and you do have DirectX 9.0c installed, please contact the support team via the button below with an attached DxDiag report and let them know. This report provides information on your system that we can use to potentially identify the cause of the issues experienced. You can generate this report via the following steps:
- Click the "Start" menuType/Search for "DxDiag" and open it.
- In the new window, click on the button labelled "Save all information"
- A "Save As…" dialogue box appears. Choose a handy destination and click "Save"
- Attach that saved file to your ticket or to your email to us
How to fix XINPUT9_1_0.DLL Errors
Xinput9_1_0.dll issues are caused by a missing or corrupt DirectX DLL file.
The xinput9_1_0.dll file is one of many files contained in DirectX. Since DirectX is utilized by most Windows-based games and advanced graphics programs, xinput9_1_0.dll errors usually show up only when using these programs.
If you're not experiencing any ill affect, you may simply disable this check in the launcher. Click on the "CONNECTED AS" dropdown and go to SETTINGS -- OPTIONS, then uncheck the box "Check for XInput"
[The following advice is courtesy of the good folks at pcsupport.about.com]
Important Note: Do not download the xinput9_1_0.dll DLL file individually from any "DLL download site." There are a number of excellent reasons that downloading DLLs from these sites are never a good idea - [see here for more information]
The first thing to try would be to install the latest version of Microsoft DirectX. Chances are, upgrading to the latest version of DirectX will fix the 'xinput9_1_0.dll not found' error.
Note: Windows 7, 8, Vista, XP, etc. are all supported by this same DirectX installation package. It will install any DirectX 11, DirectX 10, or DirectX 9 file needed and supported in that version of Windows.
- Uninstall the game or software program and then reinstall it again. Something might have happened to the program files that work with xinput9_1_0.dll and a reinstall could do the trick.
- Update the drivers for your video card. While it's not the most common solution, in some situations updating the drivers for the video card in your computer could correct this DirectX issue.
If you're still experiencing issues after those steps, please click the button at the bottom of this FAQ to contact our Customer Support team who will be happy to help you further.