The following article should help where your Windows operating system and GPU drivers may be out of date.
We have a video guide to this process here: [My graphics card's drivers are out of date]
To perform a Windows update:
Please follow Microsoft's advice in their support article. 'How do I keep my PC up-to-date?'
To update your GPU drivers:
Updating drivers for your graphics card and some peripherals does not work with the automatic Windows Updater and must be acquired by the manufacturer's website.
- For Nvidia graphics cards, you can get the drivers at geforce.com/drivers.
- For AMD graphics cards, you can get the drivers at amd.com
- For Intel graphics cards, you can get the drivers at intel.com
Some notebook computers will require that only drivers validated by the system manufacturer may be installed. Validated drivers should be provided on the manufacturer's website.
If you are still having issues, please use the button below to contact our support team.